Refund policy

Returns & Refunds Policy

Thank you for shopping with us.

All of our artwork is made to order, which means each piece is created specifically after your order is placed. Because of this, we do not accept returns, exchanges, or cancellations once an order has been confirmed.

Damaged or Incorrect Items

Please inspect your order as soon as it is delivered. If your artwork arrives damaged, defective, or you receive the wrong item, please contact us within 24 hours of delivery.

To request a replacement, please email info@angage360.com with:

Your order number or proof of purchase
Clear photos of the damaged or incorrect item
Photos of the outer packaging and shipping box
A complete unboxing video recorded while opening the package, clearly showing the damage

Claims made after 24 hours of delivery or without the required evidence, including the unboxing video, may not be eligible for a replacement.

Once your claim is verified, we will send a replacement at no additional cost.

Non-Returnable Items

As all products are made to order, we do not accept returns or refunds for:

Change of mind
Incorrect size selected by the customer
Color or appearance variations caused by screen or device settings
Framed prints
Canvas prints
Personalized or custom artwork
Sale or discounted items
Gift cards

Exchanges

We do not offer exchanges. If your order is damaged or you receive an incorrect item, we will provide a replacement after verifying your claim.

Refunds

Refunds are issued only if:

We are unable to fulfill your order, or
We are unable to provide a replacement for an approved damaged or incorrect item.

If a refund is approved, it will be processed to your original payment method. Please allow 7–10 business days for the amount to reflect in your account, depending on your bank or payment provider.