Everything you need to know before you order — sizes, shipping, framing, and what happens if something arrives less than perfect. Can't find your answer? Write to us at info@angage360.com or call +91 90566 81515, Monday to Saturday, 10:00 AM – 6:00 PM IST.
We accept secure online payments through Razorpay, which supports UPI, credit and debit cards, net banking, and popular wallets. All prices are listed in Indian Rupees (INR), and any applicable taxes are shown at checkout before you pay. See our Terms of Service for full details.
Yes. Our store runs on Shopify and all payments are handled by Razorpay, a regulated Indian payment gateway. Your card, UPI, and banking details are entered directly with the payment provider over an encrypted connection — we never see or store your complete card or bank details on our servers. You can read exactly what we do collect in our Privacy Policy.
All orders are prepaid at the moment. Because every piece is printed and framed specifically for your order, we begin production only once payment is confirmed — which is also what lets us keep shipping free on every order. Razorpay gives you UPI, cards, net banking, and wallets at checkout.
Every piece is made to order, and production begins shortly after your order is confirmed. Once production has started, orders can't be cancelled or modified. Please double-check your artwork, size, frame option, delivery address, and phone number before completing checkout. If you spot a mistake, email info@angage360.com as soon as possible and we'll help if the order hasn't gone into production yet. Full terms are in our Terms of Service.
Yes. A confirmation email with your order number arrives within a few minutes of a successful payment. If it hasn't shown up, check your spam or promotions folder first, then write to info@angage360.com with the phone number or email you used and we'll track it down.
No — you can check out as a guest. Creating an account simply saves your address and keeps your order history and tracking in one place for next time.
Shipping is free on every order, anywhere in India. No minimum order value, no surprise charges added at checkout. The price you see on the product page is the price you pay. Details in our Shipping Policy.
Because each piece is made to order, there are two stages:
Most orders reach you within 5–9 business days in total. Orders placed on Sundays or public holidays are processed the next business day. Full details in our Shipping Policy.
Once your order is dispatched, you'll receive a shipping confirmation by email or SMS with your tracking link, so you can follow the shipment right to your door. If your tracking hasn't updated in over 48 hours, write to info@angage360.com with your order number and we'll chase the courier for you.
Not yet — we currently ship across India only. If you're outside India and would like a piece, email info@angage360.com and we'll let you know as soon as international shipping opens up.
We deliver to most serviceable pin codes across India through our courier partners. Remote or hard-to-reach locations may take a little longer than the usual 4–7 business days. If you'd like to confirm before ordering, send us your pin code at info@angage360.com.
The courier will usually attempt redelivery. If delivery can't be completed after repeated attempts, or the address is incomplete, the shipment is returned to us and reshipping charges may apply. Please make sure your address and phone number are accurate at checkout and keep your phone reachable on the delivery date.
Every artwork is printed and finished specifically for your order, so we are unable to accept returns, exchanges, or cancellations once an order is confirmed. That includes change of mind, a size chosen incorrectly, and colour differences caused by screen or device settings.
What we do cover fully: anything that arrives damaged, defective, or incorrect — see the next question. Read the complete policy in our Refund Policy.
We'll replace it free of cost. Please inspect your package as soon as it arrives and contact us within 24 hours of delivery at info@angage360.com with:
Once verified, a replacement is dispatched at no additional cost. Claims made after 24 hours or without this evidence may not be eligible. See our Refund Policy.
It protects you as much as us. A video recorded from the sealed box shows clearly that the damage happened in transit, which means we can approve your replacement immediately instead of going back and forth, and raise the claim with our courier partner on your behalf. Just start recording before you cut the tape — a phone video is perfectly fine.
We don't offer exchanges, since each piece is made individually for your order. If your artwork arrives damaged or incorrect, we send a replacement of the same piece once your claim is verified.
Refunds are issued if we're unable to fulfil your order, or unable to provide a replacement for an approved damaged or incorrect item. Approved refunds go back to your original payment method through Razorpay and typically reflect in your account within 7–10 business days, depending on your bank. Details in our Refund Policy.
Unfortunately not, as the piece is printed to the exact size you selected. To avoid this, use the size guide on every product page, and mark the dimensions on your wall with painter's tape before ordering. If you're unsure, send us a photo of your wall and the rough measurements at info@angage360.com — we're happy to recommend a size before you buy.
They are prints, and we say so plainly. What you're paying for is the composition, the colour and the judgement behind each piece — then production held to a standard we'd hang in our own homes. You can read more about how we think about this on our story page.
Two formats, chosen to suit the piece:
The format for each piece is listed directly under its title on the product page.
Very close, but a slight variation is normal. Monitors, phone screens, room lighting and printing materials all render colour a little differently, and no two screens are calibrated the same way. We photograph and proof every piece carefully to keep what you see as true as possible. This is covered in section 2 of our Terms of Service.
Room images are styled visualisations, included to help you judge scale and mood rather than to represent an exact space. Always check the listed dimensions and the size guide against your own wall before ordering — the piece you receive is printed to the size you select, not to the size it appears in the photograph.
We're an independent Indian art house making wall art for modern homes — landscapes, botanicals, abstracts and Indian traditional work, developed in-house with a consistent point of view. The name comes from vaas (Sanskrit, to dwell) and era: the art of dwelling, for this era. The whole story is on our story page.
Sixteen sizes across five aspect ratios, all in inches, so the piece fits your wall rather than the other way round:
Each artwork is offered in the ratio that suits its composition, so not every size appears on every product page.
Open the size guide on the product page first — it shows each size against a reference wall. Then three rules that rarely fail:
Still unsure? Email a photo of your wall with rough measurements to info@angage360.com and we'll suggest a size.
Framing is chosen to suit each artwork rather than offered as a free-for-all: light oak for warm-toned work, dark walnut or black for the moodier pieces, or bare gallery wrap with no external frame at all. The options available for a given piece are shown on its product page.
Yes. Gallery-wrapped canvases arrive stretched and finished, ready to go straight onto the hook. Framed and matted pieces arrive fully assembled. Everything is packed with corner protection and rigid boarding so it reaches you in the condition it left us.
Absolutely — add as many pieces to your cart as you like, and shipping stays free. If you're planning a gallery wall and want help choosing pieces that sit well together, email info@angage360.com with a photo of the space and we'll put a combination together for you.
Yes. If you have a specific wall, palette or idea in mind, start on our Custom Art page or email info@angage360.com with a photo of the space, your wall measurements, and the colours you're working with. We'll come back with a direction, a price and a timeline before anything is made.
Often, yes — it depends on the composition and how far the artwork can be scaled without losing detail. Tell us the piece and the dimensions you need at info@angage360.com and we'll let you know what's possible.
Personalised and custom artwork can't be returned or refunded, since it can't be resold. That's exactly why we share a preview for your approval before anything goes to print — nothing is produced until you've signed off on it. Damage in transit is still covered by our replacement process. See the Refund Policy.
For canvas, dust lightly with a dry, soft, lint-free cloth. Never use water, glass cleaner, alcohol or any solvent on a canvas surface. For glass-fronted pieces, spray a mild cleaner onto the cloth — never directly onto the glass, where it can seep under the mat.
Keep artwork out of harsh direct sunlight, away from damp or exterior walls during the monsoon, out of bathrooms, and not directly above a heat source. Indirect natural light and a dry interior wall will keep colours looking their best for years.
We're a small team and we answer every message ourselves.
Please include your order number if your question is about an existing order.
We collect only what we need to fulfil your order and support you afterwards — name, contact details, delivery address and order history. We do not sell your personal information, and we do not store complete card or banking details on our servers. It's shared only with the partners required to run the business: Shopify, our payment gateway, and our courier and email providers. Full detail in our Privacy Policy.
Still have a question? Write to info@angage360.com or call +91 90566 81515, Monday to Saturday, 10:00 AM – 6:00 PM IST. You can also read our Shipping Policy, Refund Policy, Terms of Service and Privacy Policy in full.